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Prescriptions
Please follow the guidelines and choose the right option for you.
Please allow us 72 hours (three working days), to process your prescription request.
We do not accept repeat prescription requests over the phone.
If you run out of medication, we will only treat your request as urgent if it’s on our doctors' list of urgent medications. It is important that you order your repeat medication on time.
Ordering a Repeat Prescription
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
The NHS App
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
Use Online Services
The easiest way to order your prescription is by using our online services.
In Person
You can order in person at our reception desk.
You can either use the right-hand side of your previous prescription (which lists all of your repeat medication from which you can choose those you wish to order) or use a prescription order sheet available at the front desk, then put your request in our repeat prescription box in our waiting area.
Your Local Pharmacy
Pharmacy Ordering / Collection Service
Pharmacies offer a prescription collection service from our Practice
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Questions About Your Prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Anti-Obesity Medication
We have started receiving enquiries from patients regarding the prescription of weight loss medication, specifically Tirzepatide (Mounjaro), which was approved by NICE for use on the NHS at the end of December 2024.
All GPs in Bristol, North Somerset & South Gloucestershire (BNSSG) have been told not to prescribe this medication for weight loss at this time whilst the local system decides how this will be best implemented. There will be strict eligibility criteria for access. Therefore, please do not contact the practice with enquiries regarding this. Any patient that does contact the practice will be directed to this statement.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
When going abroad you can take your NHS medications with you.
Please visit the NHS website for the latest Prescription Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Further Information
Electronic Prescription Service
The Electronic Prescription Service (EPS) sends electronic prescriptions from GP surgeries to pharmacies. Eventually EPS will remove the need for most paper prescriptions.
Over-the-counter medication
In line with government medicines management rules, we do not prescribe medication that can be brought over the counter (pharmacy, supermarket etc) This eases the burden on an already over-stretched NHS.
In the year prior to June 2017, the NHS spent approximately £569 million on prescriptions for medicines which can be purchased over the counter from a pharmacy and other outlets such as supermarkets.
These prescriptions include items for a condition:
- That is considered to be self-limiting and so does not need treatment as it will heal of its own accord;
- Which lends itself to self-care, i.e. that the person suffering does not normally need to seek medical care but may decide to seek help with symptom relief from a local pharmacy and use an over the counter medicine.
Vitamins/minerals and probiotics have also been included in the consultation proposals as items of limited clinical effectiveness which are of high cost to the NHS.